Water hygiene services

Water hygiene monitoring.

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What is water hygiene monitoring?

Water hygiene monitoring is the routine programme of checks, inspections and tasks that keep your water systems safe between assessments. It puts your written scheme of control into practice, covering temperature monitoring, tap and outlet checks, showerhead cleaning and descaling, tank inspections and flushing of little-used outlets, all recorded to demonstrate ongoing compliance.

Our teams deliver planned monitoring in line with ACoP L8 and HSG274, tailored to the risk profile of your site. Every visit is documented in clear, auditable records, so you always have up-to-date evidence that control measures are being carried out and that any emerging issues are flagged and addressed quickly.

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Why choose Complii?

How we can help.

What is water hygiene monitoring?

Continuous compliance

Regular monitoring keeps your written scheme of control live and demonstrable, satisfying ACoP L8, HSG274 and the expectations of auditors and insurers.

Early risk detection

Routine checks catch stagnation, temperature drift and other warning signs before they develop into a genuine health hazard.

Clear, auditable records

Every task is logged with dates, readings, and outcomes, giving you a complete compliance trail whenever needed.

Consistent standards

Trained technicians follow a defined regime at every visit, so monitoring is reliable and repeatable across all of your sites.

Reduced management burden

We manage the schedule, carry out the tasks and keep the records, freeing your team to focus on running the building.

Responsive follow-up

Where a check identifies an issue, we advise on remedial action and can arrange the works to close it out promptly.

You questions answered.

Routine tasks such as temperature monitoring, tap and outlet checks, showerhead cleaning and descaling, tank inspections and flushing of little-used outlets, all carried out and recorded in line with your written scheme of control.
Task frequencies are set by your risk assessment and the requirements of ACoP L8 and HSG274. Some checks are monthly, others quarterly or annually, depending on the system and its risk profile.
Yes. We deliver consistent monitoring regimes across single sites and national portfolios, with standardised records that make it easy to compare and track compliance.
Every visit is documented with dates, readings, tasks completed and any issues found, giving you a complete, auditable compliance trail.
We flag the issue, advise on the appropriate remedial action, and can arrange the works to resolve it, so risks are addressed quickly.

News & insights

News / July 9, 2026

Acquisitions / July 9, 2026

Complii strengthens water compliance offering with acquisition of Sweetbriar Limited

Complii announced the acquisition of Sweetbriar Limited, a specialist provider of water hygiene, water treatment and legionella control services. Based in Chandlers Ford, Hampshire, Sweetbriar brings over two decades of technical expertise and a strong reputation for service-led water compliance to Complii.

Acquisitions / May 22, 2026

News / May 22, 2026

Complii acquires Classic Lifts (Scotland) to grow its lifts and escalators division

Complii, one of the UK’s leading providers of building safety and regulatory compliance services, announced the acquisition of Classic Lifts (Scotland) Limited, a highly regarded specialist lift services provider based in Glasgow. The acquisition represents a significant milestone in Complii’s growth journey, introducing Lifts and Escalators as a dedicated new compliance service line within its expanding portfolio.

Acquisitions / May 15, 2026

News / May 15, 2026

Complii continues Lifts and Escalators expansion with acquisition of The Escalator Company

Complii, one of the UK’s leading providers of building safety and regulatory compliance services, announced the acquisition of The Escalator Company, a specialist in escalator, lift and travelator servicing, maintenance, refurbishment and installation. Based in Rochester, Kent, The Escalator Company brings over two decades of experience and a strong reputation for engineering excellence to Complii.

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Compliance with confidence.

Get in touch for a tailored quotation that fits your site’s needs.