Hospitality & Leisure Compliance Services

Our services

Compliance solutions for hospitality and leisure

In hospitality and leisure, guest safety is as important as customer experience. Complii provides expert fire, water, air, and electrical compliance solutions that help organisations deliver safe, welcoming environments for staff and visitors alike.

Why choose Complii?

How can we help.

Providing seamless compliance support that protects guests and staff while enhancing customer experience.

Tailored testing

We work with your schedule to reduce disruption, offering out-of-hours or out-of-term testing at no additional cost, or fitting within your downtime window if preferred.

Effective and accurate data handling

We use advanced testing instruments to capture data and upload results directly into a sophisticated database, maximising both efficiency and reliability.

Safety assurance and actionable reporting

For any items that fail, we offer repair, replacement, or removal from service, and supplies a written fail report. We can also advise on future testing schedules tailored to your environment.

Skilled engineers

Our engineers are qualified to City & Guilds 2377, DBS checked and are full-time salaried employees (not paid per test).

Trusted by leading organisations

We support clients across diverse sectors, including Cineworld, Cirencester College, Stannah, Lonza, Carnival, Buro Happold Ecolab, and Sun Life Financial.

Accredited and insured

Complii is an NICEIC-approved contractor, adherent to the latest IEE guidelines and holder of SAFEcontractor, CHAS, and ISO 9001:2008 credentials.

Your questions answered.

Hospitality and leisure venues must comply with the Regulatory Reform (Fire Safety) Order 2005. Regular fire risk assessments, alarm and emergency lighting testing, and staff fire training are essential. Businesses should also review evacuation routes and equipment maintenance to protect guests, members and staff.
Hotels, spas and leisure centres are classed as higher risk under ACoP L8 and HSG274 due to complex water systems, such as showers, pools and hot tubs. Regular Legionella risk assessments, temperature checks, and microbiological sampling are critical to prevent contamination and maintain public health compliance.
All electrical installations must be tested every five years in line with BS 7671. Portable equipment used in kitchens, guest rooms and gym facilities should undergo regular PAT testing to ensure safety, reduce downtime and meet HSE and insurance standards.
Good air quality enhances comfort, wellbeing and compliance with workplace regulations. HVAC and air handling systems should be regularly cleaned and monitored to meet COSHH and CIBSE TM21 standards, ensuring safe, odour-free and well-ventilated spaces for guests and employees.

Hospitality and leisure.

Compliance solutions for hospitality and leisure

How can we help.

Compliance with confidence.